Welcome to M1 Plumbing Group, a family-run business serving the community with pride and expertise for years. We’re passionate about providing top-notch plumbing services to our valued customers. As a family-run business, we understand the importance of trust and reliability, which is why we prioritise customer satisfaction above all else. M1 started as a dream to create more efficient and reliable plumbing solutions. A business that doesn’t focus on profit or their own benefits but more the customer and their needs. This led M1 to create and implement our four key values: Trust, Honesty, Customer Focus and Accountability.
Trust: Trust is at the core of everything we do. We believe in building strong relationships with our customers based on reliability and transparency. Your satisfaction and peace of mind is our top priorities, and we strive to earn your trust every step of the way.
Honesty: Everything we do, we do with honesty and integrity in all areas of our business. The team, clients, merchants and all other people we come in contact with. Our goal is to be upfront and transparent with each customer so we can establish long lasting loyal customers.
Customer Focus: Our customers are the focus of all our decisions and actions. Our goal is to provide the best products and services and offer advice on the best solution suited for them.
Accountability: ‘If it is to be, it is up to me’. We value the ability of our staff and business to honour our commitments, to clients and the team. We take ownership of our work.
When you choose M1 Plumbing Group, you’re choosing a team that treats you like family and ensures that your plumbing and roofing needs are met with exceptional service. We look forward to serving you!